Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times are as follows: 

Destination

Estimated Delivery Time

Switzerland

2-5 business days

Europe

5-10 business days

International

15-25 business days

 

Please note that these are estimated times only — actual delivery may vary depending on destination, customs, and courier delays.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has been shipped, which will include your tracking number(s).

Tracking information will be active within 24–48 hours after dispatch.

4. Customs, Duties, and Taxes

Bloomora is not responsible for any customs fees, import duties, or taxes applied to your order.

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Delays & Lost Packages

We are not liable for shipping delays caused by external factors such as customs, weather, or courier issues.

If your order is significantly delayed or lost, please contact us at brunaczuba@hotmail.com, and we will assist you in tracking or resolving the issue.

6. Wrong Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address provided is correct.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

7. Contact

If you have any questions regarding your shipment, please contact us at:

📧 bloomora.customerservice@gmail.com